Requisition ID: 4816  Department: Transit Services Department  Service: Transit Bus Operations & Maintenance Service Branch: Bus & Para Transit Operations Branch Employment Type: Permanent Work Hours: 40.00 /hours per week (Shift Work) with opportunity for overtime Affiliation: ATU 279 Salary Range: $28.123 - $31.432/hr (training rate is 50% of full-time Bus Operator wage Location: Transit Service, 1500 St. Laurent City: Ottawa, ON Job Category: Bus Operator; Transportation

JOB SUMMARY

Transit Operations provides safe, reliable, and courteous transit services and excellence in customer service delivery to 100 million transit customers per year, by means of conventional bus, para transit and rail operations. The Transit Bus and Para Transit Operations team provides safe, reliable, efficient, effective, on time, courteous and cost-effective rapid transit service to a growing and diverse City of Ottawa.

WHAT WE’LL BRING TO THE TABLE

Comprehensive petitive benefits package on day one of hire for you and your family pany pension plan on day one of hire Access to fitness centres around the city Employee and Family Assistance Program (EFAP) that helps you and your family with immediate and confidential support in all aspects of life Complimentary Employee bus/rail pass A corporate learning and development program to help you in continuous career growth

EDUCATION AND EXPERIENCE

Completion of Grade 12 or relevant experience and formal bined with demonstrated performance and ability may substitute for academic requirement 5 years of driving experience with a clean 3 years of relevant customer service experience, including direct contact with the public Public Urban transit experience is an asset Completion of Defensive Driving course or related is an asset Knowledge of City of Ottawa landmarks and locations Knowledge of transit fares and pass structure is an asset Knowledge of the Highway Traffic Act is an asset Experience using munications technologies, such as two-way radio, is an asset

COMPETENCIES, SKILLS AND ABILITIES • Able to adapt/react/remain calm to changes in operating conditions/environment/emergencies • Able to operate in a highly diverse munity • Attentive to detail and able to adhere to specific detailed procedures • Persuasive and tactful with excellent interpersonal and munication skills • Basic understanding of and ability to puters • Able to multi-task, solve problems and make decisions • Able to exercise sound judgement • Able to work with minimum direct supervision and in a team environment • Ability to call out stops as per the CTA directive • Ability to read and understand trip dockets • Ability to operate a bus in high-density traffic in the downtown core • Able to always project a positive and professional image, through personal appearance and conduct • Able to exert munication skills in reading, writing, and speaking, and by using munications technologies, such as 2-way radio, etc. • Able to always deliver excellent customer service PHYSICAL REQUIREMENTS OF THE ROLE • Ability to bend, twist body and to manipulate controls independently or simultaneously at any given time, while wearing a seatbelt in the driver’s seat • Ability to “reach over-head” with both arms to manipulate controls • Ability to perform required MTO pre-trip inspection, which involves walking, bending, squatting, climbing, reaching, twisting body in many different positions • Medium duty lifting while assisting customers with special needs • Constant gripping, pulling and pushing to manipulate control (steering controls, control valves, etc.) • Bending, stooping, crouching and twisting in order to keep stairway clear of ice and snow build-up • Ability to manipulate dual foot controls independently or simultaneously at any given time WHAT YOU NEED TO KNOW • English oral, reading, writing is required for all positions. French is an asset • Police Record Check • A valid Ontario unrestricted G class driver’s license (or provincial equivalent) Driver's abstract with no demerit points and to the satisfaction of the city Ministry of Transportation of Ontario (MTO) medical exam required to obtain a class "C" license prior to hire. • Must be able to work shifts, weekends, and statutory holidays at a variety of locations. We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.

The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from women, people with disabilities, Aboriginal peoples and persons of all races, ethnic origins, religions, sexual orientations, and gender identities and expressions.

The City of Ottawa provides modation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted to proceed to the selection process, please advise us if you require any modation.

Accessible formats munication supports are available upon request. Please contact the HR Service Centre at 613-580-2424, extension 47411.

Apply here: %2C-ON-Bus-Operator-ON/727111947/