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Bilingual Customer Relations Specialists
Description : 23 May, 2023
Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have munication skills in English and French ? Do you like working remotely? If you answered yes to these questions, then we are looking for you to join our dynamic team.
Position: Bilingual Customer Relations Specialist - Full time, Permanent opportunity.
Hours of Operation: Monday - Friday- 6.30 AM - 8:00 PM EST (Must be flexible to work 8 hours during that time)
Advantages
Don't miss out! These would be your advantages:
-Full time hours
-Remote work
-Paid 20 days training program, followed by 2-3 weeks of mentorship
-Three paid Personal days, paid vacation, and a wellness account
-Excellent benefits
-Pension plan
-Option to participate in the Share Ownership Program
-Bonus plan based on your individual performance
-Education reimbursement program $2,000 (annually)
-Career advancement options
-Being a part of a great team!
Responsibilities
Responsibilities for the Bilingual Customer Relations Specialist includes (but are not limited to):
-Effectively troubleshoot/resolve telephone/email inquiries using various systems and tools in a timely fashion
-Provide accurate responses to existing and new members while maintaining the highest level of customer service
-Actively participate in an ongoing learning environment where you’ll receive developmental opportunities
Qualifications
--Previous 2 years of Customer Service or Call Centre experience is required
-Excellent English and munication skills
-Must have Microsoft Office skills and an ability to learn puter systems both Windows based and other
-Must be able to demonstrate the ability to solve problems through investigation and make timely decisions Minimum High school education required
puter/multitasking skills
-Ability to work under pressure and be adaptable
Summary
If this sounds like an opportunity for you, please apply directly to this posting or email me at [email protected]
Please note: Position is dependent on reliability clearance
We thank all those for applying.
human forward.
Randstad Canada mitted to fostering a workforce reflective of all peoples of Canada. As a result, we mitted to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our mitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the munity.
Randstad Canada mitted to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and modation needs throughout the employment lifecycle. We ask that all job applications please identify any modation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.
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