Role is based in Vancouver for a Bilingual Claims Assistant to their team. pany is in the insurance industry. Previous or similar experience would be a great asset and French is a must-have.

If you are interested in the role please review the job details below and follow instructions to apply.

We e all applications; however, only those candidates who have similar experience and French language criteria fulfilled will be contacted

Advantages
- Permanent position
- Full benefits package
- Competitive salary
- Remote work

Responsibilities
The Bilingual Claims Assistant will also be is responsible for assisting the claims examiners with the administrative management of a fluctuating caseload of claims.

- Responding to ing creditor claims inquiries.
- Set up new claims and assist with non-adjudication tasks.
- Effectively and efficiently respond to ing telephone calls as our initial telephone resource.
- Determine which plaints should be referred to the Claims Examiners, Specialist I & II and review with same Follow through on any agreed upon action to ensure excellent customer service is provided.
- Creditor Claims Validation & Initial Set-up
- Validate coverage for all new claims
- Check Unification and/or Canvas system for all possible certificates covering the claimant and, where appropriate, look for evidence of earlier disability claims history.
- Set up new claim file with appropriate Certificate of Insurance, authorizations, internal forms, prior claim files, etc.
- Claims Management Assistance
- Perform routine follow-up on all correspondence by the Claim Examiners, which cannot be system generated.
-This position supports the administration of the Claims departments and is the primary contact to external clients, partners and/or financial institutions.

Qualifications
As a Bilingual Claims Assistant, you must qualify with :

- High school diploma with 2 years post-secondary education
- Bilingual French
- Post-secondary education
- 2-3 years industry-related experience or in high volume customer service environment
- Insurance industry experience an asset
-Enthusiastic, willingness to learn and adaptability
-Completion of LOMA Level 1, CSI, or willingness to obtain.

SKILLS
munication skills especially verbal
Proven dedication to customer service
Good organizational skills and ability to multi-task
Good conflict resolution, negotiation and problem-solving skills
Strong team player and willing to work well with co-workers under pressure
Good PC skills including MS Office: Word, Excel, Outlook; web-based applications
Knowledge of medical terminology is an asset
Knowledge of all creditor products and a variety of certificates of insurance (can be gained on the job)

Summary
Two easy ways to apply:

1. E-mail resume to [email protected]
2. Apply online:

Randstad Canada mitted to building a diverse workforce reflective of the diversity of Canada. As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is mitted to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the modation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to modation measures will be addressed confidentially.

Randstad Canada mitted to fostering a workforce reflective of all peoples of Canada. As a result, we mitted to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our mitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the munity.

Randstad Canada mitted to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and modation needs throughout the employment lifecycle. We ask that all job applications please identify any modation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.
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